Shipping Policy

At Papi Shampoo, we strive to process and ship all orders as quickly as possible. Orders are typically processed within 1–3 business days after payment is confirmed, excluding weekends and holidays. Shipping times vary depending on your location, the shipping method selected at checkout, and any carrier delays. Once your order is shipped, you will receive a confirmation email with tracking information so you can monitor your package.

We offer standard and expedited shipping options where available, and delivery times may differ based on your region. Please note that we are not responsible for delays caused by customs, natural events, or shipping carriers outside our control. For international orders, any customs duties, import taxes, or additional fees are the responsibility of the customer.

Please ensure that the shipping address you provide is accurate and complete. Papi Shampoo is not responsible for packages lost due to incorrect addresses or insufficient delivery details. If a package is returned to us due to an incorrect address or failure to collect, additional shipping charges may apply to resend the order.

If you have any questions or concerns regarding your shipment, please contact our customer support team via the contact information provided on our store. We are committed to ensuring your order reaches you safely and on time.